Unable to register Waverazor Editor on OS X 10.15.7 after registering HW

Question

Hello,

I just registered my Waverazor Dual Oscillator.

I am unable to register the editor.

When I enter my login info, it gives an error;

"Registration Failed

Sorry we were not able to process your request. No products have been purchased with this account. Please visit mok.com"

However the dual oscillator is registered in my account.

Any help would be greatly appreciated!

Thanks!

-Josh

Answer 1

Sorry about this Josh.
I think you've found a bug on the website.
I'll look into this. In the meantime, if you would download the editor from here:
https://mok.com/wr_dual.php
You should be able to register

Thanks,
MOK

Comments

Thank you! I was able to register with that link.
Appreciate the quick support!
This module is bananas!! Initial exploration has been a blast, really looking forward to digging in with the editor!
Great product, and really cool you guys are continuing to update the FW!!
LMK if you are looking for beta testers, I also have the 1010 MIDI spitter FWIW.
Thanks again, have a good one!
-Josh

---

Josh,
Glad you were able to get the registration issue taken care of.
Thank you for bringing the problem to my attention!!
Yes, the module is bananas :)
Lot's of stuff to explore with the editor. Have fun!
We're always looking for Beta testers so, if something comes up, we'll contact you.
Thanks for your support and, again, have fun!

MOK