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WaveRazor LE, cannot activate audio, even though I've registered, multiple times . . . I've tried everything

0 votes
I've already been through all the usual steps.  Have installed, uninstalled and reinstalled, downloaded multiple times, makes absolutely no difference.  When I register WR LE, it says registration accepted, but still cannot activate audio (Realtek High Definition Audio).  Everything else on the computer operates on the same audio output, perfectly.

Of course, everything else is turned off before installing or activating WR.

My earlier LE install was working perfectly, but then I made the perhaps fatal error of downloading the demo / full version of WR.  It was at that point any attempt at activating audio out was impossible, no matter what account I signed in as.  Even made a completely new account just for this, but could not get this to work.

Using WR LE as standalone, Dell desktop, Win 10, Chrome latest version.  Tried earlier versions of WR LE, and current version, made no difference.  The WR LE that was previously installed was working perfectly, until this disaster with the demo / full download

I even removed the WR preferences file, log file, etc., as per suggestion from Tracktion support, but no affect at all.  Help???
Any suggestions are very much appreciated.

PS
Please don't send me back to Tracktion support.  They tried to be helpful, but maybe did not understood the problem, basically just kept referring to what's in the manual.  This is not the "usual" sort of install / activate problem.  I've been using WR for many months before this.
asked Jun 25, 2022 in Waverazor by vortex1 (120 points)

1 Answer

0 votes
Hi there... this is Rob, the same guy that has been discussing this with you in the Tracktion support system ;).   A couple things I need to again make clear:

- There is only ONE Waverazor installer/download.   The Demo version, LE version, or full version are unlocked when you register, depending on the license you get from the Tracktion server.

- It appears we have a bug with your Audio device in the latest standalone App of Waverazor (plugins are not affected), and I haven't been able to reproduce this.    As I mentioned previously, a beta build will be arriving in the next week or so, and I would be happy to include you on that build

I will respond to your other reply on the Tracktion Support System.

Best regards,

- Rob / MOK
answered Jun 29, 2022 by rob (14,780 points)

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